The fax machine is the bottleneck in US healthcare, and VCs are starting to notice | TechCrunch

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Posted on Fri May 8 2026 | 10:12 am

Like many AI companies automating work that humans currently do, Basata will eventually face a harder question about where the line is between augmenting workers and displacing them. For now, the founders say the administrative staff they work with aren't worried about that; they're more worried about drowning.

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