Building a Future-Proof Observability Platform to Empower Engineers

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Posted on Mon Apr 27 2026 | 6:44 pm

Wayne Bell and Dan Gomez Blanco discuss the architectural and cultural shift required to scale observability at Skyscanner. They share how moving to OpenTelemetry decoupled instrumentation from vendors, and explain why treating a platform as a product - with engineers as customers - is the key to reducing incident rates and eliminating technical debt across 800+ microservices.

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