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Posted on Thu Apr 2 2026 | 4:34 pm

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As organizations scale, communication overload, loss of shared context, and trust gaps emerge, Charlotte de Jong Schouwenburg mentioned. Trust must be built team by team; it can’t be replicated. Trust is interpersonal, while psychological safety is among people and fuels learning. Leaders must deliberately design structures, rituals, and metrics that reward transparency and cohesion at scale.

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